You can see at a glance whether the contact is a personal user () or a room-based system ().
The list displays contacts sorted in ascending alphabetical order by system name.
The Favourites list displays the following for each contact:
* A favourite appears as its system name unless you have assigned a nickname, in which case the nickname appears. You can assign nicknames (i.e., rename) only when using eVisit (Videoconference) on a PC or Mac at otnhub.ca.