Prepare for your eVisit on a Mac

Technical Requirements

Your Mac should meet the following standards.

Component Specification
OS version MacOS 12+ (Montery+) (See Checking your system version)
Processing Power 4GB RAM minimum recommended; 8 GB RAM preferred
Minimum internet speeds

Upload = 768 Kbps - 1 Mbps per call;

Download = 5 Mbps
Testing your internet speed Your appointment email invitation contains a link that enables you to test your device.

Or call your Internet Service Provider (ISP) and ask for a test.

Or try speedsmart.net, fast.com, or speedtest.net.
Browsers supported
  • Apple Safari version 15.4 and later on macOS 12 (Monterrey) and later
  • Google Chrome version 87 and later (64-bit only)
  • Mozilla Firefox version 78 and later (but v80 or later is recommended for improved network resilience)

Recommended Equipment

Your webcam/camera should support high-definition (HD) quality.

Use a speakerphone with echo-cancellation or a headset.

For more information, see Recommended PeripheralsPDF file.