Prepare for your eVisit on a Windows Computer (PC)

Technical Requirements

Your Windows-based personal computer (PC) should meet the following standards.

Component Specification
OS version Windows 10+ (see Checking your system version)
Processing power 4GB RAM minimum recommended; 8 GB RAM preferred
Minimum internet speeds

Upload = 768 Kbps - 1 Mbps per call

Download = 5 Mbps
Testing your internet speed Your appointment email invitation contains a link that enables you to test your device.

Or call your Internet Service Provider (ISP) and ask for a test.

Or try speedsmart.netOpens in new window / tab, fast.comOpens in new window / tab, or speedtest.netOpens in new window / tab.
Browsers supported
  • Google Chrome version 87 and later (64-bit only)
  • Mozilla Firefox version 78 and later (but v80 or later is recommended for improved network resilience)
  • Microsoft Edge version 88 and later (64-bit only)

Recommended Equipment

Your webcam/camera should support high-definition (HD) quality.

Use a speakerphone with echo-cancellation or a headset.

For more information, see Recommended PeripheralsPDF file.