Installing on an iPhone or iPad

Training video
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Technical Requirements

iOS version Version 10 or later
Minimum Internet speeds

Upload = 768 Kbps - 1 Mbps per call
Download = 5 Mbps

Testing your internet speed

Your email invitation contains a link that enables you to test your Internet connection.

Or call your internet service provider (ISP) and ask for a test.

Or try speedsmart.net, fast.com, or speedtest.net.

 

Installing the App

  1. Open your email invitation and tap the iOS (Apple) link. An "Open in App Store" pop-up appears.
  2. Tap the Open.
  3. From the App Store's Pexip Infinity Connect page, tap Get and follow the on-screen prompts.
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  4. After the install completes, return to your email invitation. (You do not need to open the app – you can start your eVisit or test your connection from your email invitation.)