Chat Messaging on an iPhone or iPad

While in a video visit, you can send text messages to the group chat (Everyone) or to an individual participant (Direct).

Messages in a chat:

  • Are available only while the video call in process.
  • Chats are not logged or archived.
  • Can include links that let you share published images, videos, files, or websites.
  • Cannot be deleted or edited after being sent.

The Chat panel also shows when participants join or leave the video visit.

Participants see only those messages that were sent after they joined the video call.

When a new message is received, a red circle appears with the chat button Chat button.

 

  1. To show the Chat panel, tap More options button in the tool bar and select Chat
    Sample video window.
  2. To message the whole group, select the "Everyone" tab. To message a specific person, select the "Direct" tab and then select the desired participant.
  3. To send a message, enter text in the "Write a message" field and and tap Send button.