Videoconference Controls on an iPhone or iPad

PDF quick reference PDF file

If this is your first video call, the video window opens with "picture-in-picture" mode – with the other caller in the main screen and your image as a small image in the upper right corner. (Or if you are the only participant, you will see a "Waiting for the host" image along with your self-view.)

When you are in a video visit, a self-hiding Control Bar appears below the video image. The Video Control Bar remains visible for only a couple of seconds and then it hides.

To view the Control Bar when it’s hidden, tap anywhere in the video window.
Sample video window

Controls include: in-call controls, self view, participants panel, chat panel, and settings.

In-call Controls

Tap a control button to turn the option on or off.

More options button

More options

ParticipantsParticipants - Show or hide the participants panel.

ChatChat -Show or hide the chat panel.

Raise hand is on

Raise hand -Turns on or off an indicator to let others in the meeting know that you want to speak.

Appears only while the videoconference is in session (that is, while the host has joined).

Microphone Microphone - Toggle between turning your microphone on and off.

You've muted your microphone. Or the host has muted you.

Camera

Camera / Privacy - Turn your broadcast video on or off.

You've put yourself in privacy mode. (You see/hear others but they cannot see you.)

Leave (disconnect)
Leave - Disconnect and end your participation in the call.
Speakers / Sound Volume

To mute or adjust the sound volume within the video visit, use your device's audio controls.

Self-view Image

Tap a control button to turn the option on or off.

Hide self-view

Hide self-view (appears when you tap the self-view image).

Note: When you hide your self-view, you are still sending video to other people in the meeting.

When you hide your self-view, a mini control bar appears at the top-right of the video window. To show your self-view,tap Show self-view in this mini control bar.

Microphone Microphone - Toggle between turning your microphone on and off.

You've muted your microphone.

Participants Panel

After the host joins a videoconference, the Participants Panel lists everyone who is in the video visit.

To show the Participants Panel, tap More options button in the tool bar and select Participants.
Sample video window

Chat Panel

The chat panel lets you send and receive messages in the group chat.

To show the Chat panel, tap More options button in the tool bar and select Chat.
Sample video window

Settings

The Settings menu at the top right of the screen lets you adjust your personal settings before or during a call.

To view the Settings panel, click Settings button in the top right of the video window.

After the Settings panel has opened, to cancel or hide the panel without changing anything, click anywhere outside the panel.

Video and Sound

Shows the currently selected devices and lets you change devices for speaker, microphone, and camera.

The green bar under the self-view shows your microphone usage. It moves when your microphone detects sound.

Test your sound lets you check that the selected speakers are working properly.

Noise suppression: Turned off by default. Turn on to reduce the volume of non-speech background noise in the audio you are sending to the videoconference.

Quality

Controls the amount of bandwidth you will use for the call.

If you are on a cellular or slow Wi-Fi connection, or if you experience low-quality video, you can change this to a lower setting.

Additional settings

Browser close confirmation.

Show authenticated participants.

Media statistics

Displays diagnostic information about your call, such as the codec being used, incoming and outgoing audio and video bit rates, and how many data packets have been lost and received.

Languages

Lets you select the language used within the app.

Accessibility

Always display call controls. By default, call controls disappear after a few seconds of inactivity, to avoid clutter on the screen. When this option is enabled, call controls remain on the screen at all times.

Disable app shortcuts.

Download log

Downloads a file that contains information about the last call. See Download log file on page 3.

About

Shows the version of the app currently in use.

Send feedback

Open a new browser tab at a web site where you can provide feedback.