Videoconference Controls on an iPhone or iPad
If this is your first video call, the video window opens with "picture-in-picture" mode – with the other caller in the main screen and your image as a small image in the upper right corner. (Or if you are the only participant, you will see a "Waiting for the host" image along with your self-view.)
When you are in a video visit, a self-hiding Control Bar appears below the video image. The Video Control Bar remains visible for only a couple of seconds and then it hides.
To view the Control Bar when it’s hidden, tap anywhere in the video window.![]()
Controls include: in-call controls, self view, participants panel, chat panel, and settings.
In-call Controls
Tap a control button to turn the option on or off.
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More options
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Raise hand -Turns on or off an indicator to let others in the meeting know that you want to speak. Appears only while the videoconference is in session (that is, while the host has joined). |
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Microphone - Toggle between turning your microphone on and off.
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Camera / Privacy - Turn your broadcast video on or off.
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Leave - Disconnect and end your participation in the call. |
| Speakers / Sound Volume |
To mute or adjust the sound volume within the video visit, use your device's audio controls. |
Self-view Image
Tap a control button to turn the option on or off.
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Hide self-view (appears when you tap the self-view image). Note: When you hide your self-view, you are still sending video to other people in the meeting. When you hide your self-view, a mini control bar appears at the top-right of the video window. To show your self-view,tap |
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Microphone - Toggle between turning your microphone on and off.
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Participants Panel
After the host joins a videoconference, the Participants Panel lists everyone who is in the video visit.
To show the Participants Panel, tap
in the tool bar and select Participants.![]()
Chat Panel
The chat panel lets you send and receive messages in the group chat.
To show the Chat panel, tap
in the tool bar and select Chat.![]()
Settings
The Settings menu at the top right of the screen lets you adjust your personal settings before or during a call.
To view the Settings panel, click
in the top right of the video window.
After the Settings panel has opened, to cancel or hide the panel without changing anything, click anywhere outside the panel.
Video and Sound
Shows the currently selected devices and lets you change devices for speaker, microphone, and camera.
The green bar under the self-view shows your microphone usage. It moves when your microphone detects sound.
Test your sound lets you check that the selected speakers are working properly.
Noise suppression: Turned off by default. Turn on to reduce the volume of non-speech background noise in the audio you are sending to the videoconference.
Quality
Controls the amount of bandwidth you will use for the call.
If you are on a cellular or slow Wi-Fi connection, or if you experience low-quality video, you can change this to a lower setting.
Additional settings
Browser close confirmation.
Show authenticated participants.
Media statistics
Displays diagnostic information about your call, such as the codec being used, incoming and outgoing audio and video bit rates, and how many data packets have been lost and received.
Languages
Lets you select the language used within the app.
Accessibility
Always display call controls. By default, call controls disappear after a few seconds of inactivity, to avoid clutter on the screen. When this option is enabled, call controls remain on the screen at all times.
Disable app shortcuts.
Download log
Downloads a file that contains information about the last call. See Download log file on page 3.
About
Shows the version of the app currently in use.
Send feedback
Open a new browser tab at a web site where you can provide feedback.
Chat -Show or hide the
You've muted your microphone. Or the host has muted you.
You've put yourself in privacy mode. (You see/hear others but they cannot see you.)
in this mini control bar.