Calling a Room-Based System

A room-based system (also known as a legacy or H.323 video system) is a videoconferencing setup that uses technology such as a codec and wall-mounted screen or a cart-based system. The icon is a computer screen (see Contact Type icons).

When videoconferencing with a room-based system, it is always best to schedule the call using Ncompass This ensures that the room is available and will not be in use (hence avoiding a potential privacy incident).

You may not call any individual or video system that is not expecting your call. By clicking ‘Connect’, you are confirming that the individual or system you are calling is expecting your call.

 

  1. To identify a system that you want to call:
  2. To set up your call, swipe-left on the system name to view the action buttons and then tap the Connect button ( / ). A Call Settings screen appears.
    • Look for a green () system status, which indicates the system is online and available.
    • The event settings appear with their default values (based on your OTN Directory account settings).
  1. If necessary, change the event settings to accurately identify the call type and associated fields. Tap each field to display its available values and select the desired one.
    The event settings are important for reporting purposes - both for OTN and the Ontario Ministry of Health and Long Term Care.
Clinical Event Settings
Event Type Clinical events involve at least one health care provider and one or more patients who are discussed or participate in the call.
Number of patients

Defaults to "1".

If there will be more than one patient present (or discussed) during the videoconference, tap the field and type the number of patients.
Patient present

Defaults to "is present".

If no patients will be present (or discussed) during the call, select ‘is not present.
Consulting Health Care Professional

Defaults to "I am".

Select "I am" when you (the call initiator) are the consultant for the videoconference.

Select "I am not" when the person you are calling is the consultant for the videoconference. Or when neither you nor the person you are calling is the consultant for the videoconference.

 

Non-Clinical Event Settings
Event Type

Learning events involve a speaker and an audience, such as conferences, workshops, interest group sessions, training programs, or lunch and learn sessions.

Meeting events involve organizational, operational, or management content such as committees, working groups, project status reports, or interviews.
Event Title

An optional field used only for Learning and Meeting events. To change from the default value, tap the field and type a meaningful title in the field.

To ensure readability use a title that is less than 100 characters.

 

  1. To start the call, tap the Call () button. A connecting screen appears as the connection is being made.
    • If the system you are calling is powered on and available, an alert briefly appears on its screen to notify anyone in the room about the call. The room-based system automatically answers and the videoconference window appears.
    • If the system you are calling is not available () or on another call (), you will not be able to start the call.
  2. While in a videoconference, to control the audio/visual streams or set a screen layout, you can use the in-call video controls.

Either you or the other party can end the call.

To disconnect using your device, tap the End Call () button in the video window toolbar.

Or the room-based system user can disconnect by pressing the "End Call" button on their system's remote control.

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