Test Your Equipment & Internet

To ensure the best possible experience, we recommend that you test your equipment and internet connection before joining your video visit.

Early testing will give you time to find and fix any issues with your internet connection.

Open your appointment email invitation and click the “test your device” link.

For instructions about running a test, follow the links below:

• Windows PC tests
  • Equipment (headset, microphone) & Internet
  • Self Test
  • Checking your system version
• Mac tests
  • Equipment (headset, microphone) & Internet
  • Self Test
  • Checking your system version
• iPhone or iPad tests
  • Internet connection
  • Self Test
• Android tests
  • Internet connection
  • Self Test