More Information & Resources

Looking for troubleshooting advice or tips to ensure a successful videoconference? Use the links below:

• Frequently Asked Questions (FAQ)
• Privacy and Security
• Troubleshooting
  • Change your Display Name
  • Download a Log File
  • Join a video visit using an Audio Line (Telephone)
  • Windows-Based (PC)

    • Change Bandwidth Usage
    • Check Wi-Fi
    • Resolving Video Quality Issues
    • Resolving Audio Quality Issues
  • Mac

    • Change Bandwidth Usage
    • Check Wi-Fi
    • Resolving Video Quality Issues
    • Resolving Audio Quality Issues
  • iPhone / iPad

    • Change Bandwidth Usage
    • Check Wi-Fi and Device Settings
    • Resolving Video Quality Issues
    • Resolving Audio Quality Issues
  • Android

    • Change Bandwidth Usage
    • Check Wi-Fi and Device Settings
    • Resolving Video Quality Issues
    • Resolving Audio Quality Issues

Tips for Videoconferencing