Connecting People and Care
Our goal is simple – we want to move health care forward by ensuring every Ontarian has easy access to the best health care where and when they need it.
Modernizing Consumer Access to Care
Health care is about people. It is provided by people, consumed by people, and exists to help people. This reality must inform the way health care is accessed. By providing a wide range of virtual services that are indispensable to people’s well-being – including unprecedented access to primary care and mental health care – OTN is working with our partners to modernize consumer access to care.
More Primary Care Access
We are now partnering to extend virtual care access into the primary care space, enabling patients to connect via text, audio or video with their family physicians with less need to visit the emergency department to access timely care. By empowering patients to be part of the solution, we are supporting the healthcare system to become more patient-centric.
Easier Mental Health Access
Easy access to mental health care is essential to everyone’s well-being. Ontarians can wait months for mental health services; this is why OTN, working with others, is supporting consumer-friendly, always on mental health services built around patients and their needs.
More Modern Resources
As we work together to face some of health care’s biggest challenges, we need more innovative and easy-to-use solutions that modernize access to care.
Reducing Pressure on Hospitals
By easily and simply enabling virtual connections between patients and healthcare providers, we demonstrate every day that quality care does not always need to be in-person. Virtual care enables people to access care where and when they need it, minimizes the stress of an uncoordinated healthcare system, and reduces pressure on hospitals.
More Connected Care
We are sharing our knowledge of and experience with virtual care solutions to create a more coordinated and connected patient experience. Virtual care brings care to people wherever they live – at home, in long-term care or even in a treatment centre – minimizing patient transitions between care settings and care teams.
More Care at Home
Driven by empathy and compassion, we partner to bring hospital services, such as dialysis and virtual cancer care, directly to the home, minimizing the need for end-of-life emergency visits. By acknowledging health care doesn’t begin and end at the hospital, we can break the cycle of hospital admissions to provide a more seamless patient experience.
Less Hospital Readmissions
Together with our partners, we can support the follow-up required to prevent discharged patients from having to return to hospital. By keeping people healthy and happy at home, we ultimately reduce pressure on hospitals.
Improving Access to Specialized Care
Our healthcare system should provide quality care to everyone, regardless of geography, income or other factors. Every day, we leverage our provincial reach, strong partnerships, and technological expertise to create communities of care across Ontario. By working together to better organize care, we improve access to specialized care.
Quicker Access to Care
Virtual care ensures specialized care is increasingly available to all Ontarians regardless of location. By connecting patients with a wider range of specialty care providers, and family doctors with specialists, we help people get the care they need sooner and more seamlessly.
More Equitable Options
With our partners, we support specialized care for remote communities, including Indigenous communities in Northern Ontario, as well as virtual emergency and critical care services to rural and remote areas across the province.
More Effective Delivery
To ensure that our system is efficient and equitable, we need to account for every Ontarian and widen the reach and delivery of specialized care. Working collaboratively, we increase the distribution of and access to care, ultimately improving health outcomes for everyone.
People have the right to have their healthcare needs addressed without limitations or barriers to access. Removing barriers is what motivates our people and our partners every day. We are uncompromising in our pursuit to ground health care in the patient experience, because doing the right thing for health care in Ontario is at the core of what we do.