Making access to care better, faster and more convenient.

Virtual care helps people access the care they need when and where they need it. We work with our partners to find better value for Ontario’s publicly funded health care system.

Virtual Care in Ontario

By maximizing access to care and minimizing travel and wait times, virtual care makes health care delivery more human, efficient, and equitable. Working together with patients, primary care providers, and specialists, we can provide more care options and innovative solutions that help improve access to specialized care; reduce pressure on hospitals; and modernize consumer access to care.

Improve Access to Specialized Care icon

Improve Access
to Specialized Care

Reduce Pressure on Hospitals icon

Reduce Pressure
on Hospitals

Modernize Consumer Access to Care icon

Modernize Consumer
Access to Care

Improve Access to Specialized Care icon

Improve Access to Specialized Care

Reduce Pressure on Hospitals icon

Reduce Pressure on Hospitals

Modernize Consumer Access to Care icon

Modernize Consumer Access to Care

Health care is about people. It is provided by people, consumed by people, and exists to help people. This reality must inform the way health care is accessed.

By providing a wide range of virtual services that are indispensable to people’s well-being – including unprecedented access to primary care and mental health care – we are modernizing the way consumers access the care they need. More About OTN →

1,045,389

virtual events

More virtual care events took
place in Ontario last year than
ever before – 36% growth

353,000+

patients

More patients accessed virtual
care last year, with this number
growing every day

334%

growth*

More patients are now receiving
care at home, or in the setting of
their choosing

By easily and simply enabling virtual connections between patients and their health care providers, we prove everyday that high quality health care does not need to be provided in-person.

We believe that virtual care maximizes the opportunity to keep people healthy and happy at home, minimizes the stress when health care delivery is not coordinated and, ultimately, reduces pressure on hospitals. More Virtual Care in Action →

OTN and Ontario: Partners in Health

Our health care system should provide equal quality care to everyone, regardless of geography, income, or other factors.

We are leveraging our provincial role, strong partnerships, and technological expertise to create communities of care across Ontario. By working together to better organize care, we are improving access to specialized care. More about Partnerships →

* Growth represents the number of patients who accessed care in the environment of their choosing, including patients who have registered for the eVisit Primary Care Pilot, patients who utilized a digital self-care solutions, and patients who participated in a virtual visit in 2018-2019.