Contact OTN

OTN is not a health care provider and cannot provide medical advice or treatment to patients. If you need to see a doctor, please contact your family doctor or visit the Ontario Virtual Care Clinic. Please DO NOT send any confidential personal health information through this form, such as your health card number, birth date, symptoms, etc.







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Contact Information

General Inquiries

OTN Head Office
(Mon-Fri, 9am-5pm)
416-446-4110, press “0”

Member Services and Technical Support

(Mon-Fri, 7am-5pm)
1-855-654-0888
TTY: 1-855-368-6889

OTN relocated in June 2018 to the heart of Toronto’s health care hub, enabling us to work more closely with many of Ontario’s health care partners to extend the reach of virtual care to more Ontarians across the province.

OTN Head Office

438 University Avenue
Suite 200
Toronto, Ontario
M5G 2K8

Thunder Bay Office

975 Alloy Drive
Suite 202
Thunder Bay, Ontario
P7B 5Z8