Help & Support


Help and Support: Content

Member Services and Technical Support

If you need help using eVisit or any other OTN program, or for technical assistance, including OTNhub assistance for eConsult, please contact us:

(Mon-Fri, 7am – 7pm)


TTY: 1-855-368-6889

If you need assistance getting started with eConsult or for any questions about the Ontario eConsult Program, please contact the eConsult Centre of Excellence:

Support Resources

There are supporting resources available for various virtual care services and programs including: eVisit, eConsult, Telederm, Telestroke, and the Directory. Visit one of the featured support resources below, or the Support Centre for more information.

Training Centre

The OTN Training Centre is a resource of online courses, quick guides and workflow aids designed to assist members in using OTN-supported products and services. Access our featured resources, or visit the Training Centre for more information.

Resource Library

In the Resource Library you’ll find information about policies, procedures, virtual care equipment reference guides, and OHIP billing information.