Virtual Critical Care Program

Virtual Critical Care provides 24/7 intensivist-led interdisciplinary ICU services through multipoint videoconferencing to care for critically ill adult patients.

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Virtual Critical Care supports initial patient visits, follow up consultations, and daily rounds.

Patient transfers can be optimized, ultimately reducing travel for both patients and their families.

Alternatively, the VCC team assists with the decision to transport to a facility that can accommodate a higher level of care.

The program facilitates partnerships in improved patient care and the sharing of resources, best practices and educational opportunities.

“Patients deserve equal access to specialized critical care regardless of their geographical location. VCC has enabled us to ‘level the playing field’ per se, so that our patients receive the right care, at the right time, in the right place” – Renée Fillier, Nurse Clinician Virtual Critical Care Team

Participation Requirements

    • a virtual care enabled clinical area
    • knowledge of referral protocol and patient eligibility criteria
    • OTN certified clinical cart videoconferencing
    • OTN network drops available in the emergency department and / or intensive care unit

 

RCCR enables real-time critical patient care:

  • consultation for assessments, intubations, and ventilation support
  • nursing support with assessments and care delivery
  • ordering of medications and diagnostic laboratory tests
  • initiating critical care drug infusions
  • addressing level of treatment and end-of-life discussions

Participating organizations can access the NW program by contacting CritiCall (1-800-668-HELP) and asking for the NW RCCR Virtual Critical Care consult.

North East LHIN Virtual Critical Care Program enables real-time critical patient care:

  • real-time consultation for assessment
  • initiation of non-invasive ventilation
  • starting vasopressor and anti-arrhythmic support
  • ordering medications and diagnostic testing
  • critical Care Pharmacist consulting for weight and renal adjusted dosing, antibiotic adjustments
  • critical Care dietitian requests for service
  • initiation of antiviral therapy
  • addressing level of treatment and palliation plan

Participating organizations can access the NE VCC by contacting CritiCall (1-800-668-HELP) and asking for the NE-Virtual Critical Care consult.

Patient Inclusion Criteria (NW LHIN):

  • Adult patients who are critically ill or medically unstable, or for which there is a serious concern

Patient Inclusion Criteria (NE LHIN):

  • Adult patients who are critically ill or medically unstable, or for which there is a serious concern
  • Patients with a compromised airway or breathing, hemodynamically unstable or with a decreased level of consciousness

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