Connect securely with patients by video

Enhance access to care by enabling health care providers to connect securely with patients via video, to a local health care centre near the patient or direct to the patient’s device with eVisit.

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For updated information on virtual care services available to support the current pandemic, please see our dedicated COVID-19 page and consider our Virtual Visit Solution Guidance.

eVisit for Health Care Orgs | Virtual Health Care Appointments: Content

eVisits support connecting patients with the right provider no matter where the patient is located, ensuring equal access to the best care. Extending the support you can offer your community by way of video is easy to do and offers flexibility that both providers and patients value. Virtual access to care in this way is key to the modernization of our health care system.

We’re working on creating more opportunities to enable health care organizations and affiliated providers to use the video services of their choice, and bill for video interactions, on a proof of concept basis.


Whether you’re a health care organization with limited access to specialists or an organization looking to extend your specialist reach, eVisits connect patients to specialists quickly and more conveniently, reducing patient backlogs and associated wait times, and ultimately, enabling better patient outcomes.

eVisits reduce patient no-shows and cancellations by eliminating the challenges associated with attending in-person appointments for patients such as taking time off of work, arranging childcare, mobility and the time and costs of long distance travel. Through eVisits patient transfers can also be optimized, lessening the strain on health care organizations and enabling patients to receive care closer to home. Increase capacity and reduce overcrowding and patient backlogs through implementing eVisits into your organization’s workflows.

eVisits help connect communities to specialized care, minimizing access barriers and seamlessly connecting patients with specialists through secure videoconferencing.

What are some established clinical applications of eVisit?

Many organizations have effectively integrated eVisits into a broad range of therapeutic areas of care, including mental health, pre-op and post-op surgery, endocrinology, out-patient oncology consults, and more. eVisits, which can be particularly useful for follow-up visits and chronic disease management, are billable through OHIP.

Read more about eVisit applications in the business cases below or contact OTN to find out more about bringing this virtual care tool to your organization.

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Get Started Building your Virtual Care ProgramWe are here to support your program development initiatives, from assessment to implementation, working with you to integrate the virtual care tools that can help address the unique challenges of your community.

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    To learn more about these solutions or for any questions, please contact us.

    OTN is not a health care provider and cannot provide medical advice or treatment to patients. If you need to see a doctor, please contact your family doctor or find out how to access health services here. Please DO NOT send any confidential personal health information through this form, such as your health card number, birth date, symptoms, etc.

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    Learn more about the OTNhub community and membership

    The OTNhub is a private and secure community that supports the delivery of virtual care. When health care organizations become members, eVisits are just one of the tools to which your providers will have access to. OTN’s scheduling tool enables the organizing of virtual appointments, while the OTN Directory enables providers to identify and connect with other providers, or refer patients for consults via video. eConsult is a service that connects primary care providers with specialists who provide fast online advice, helping to enhance knowledge and often avoiding the need to send patients for in-person consults. OTN provides the technical and model integration support you need to successfully build these tools into your practice models.

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    Get Started with Video VisitsJoin the OTNhub and start delivering virtual care today.

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